Most orders are shipped by USPS Priority Mail International, which takes 4 to 10 business days for delivery to most countries. Some smaller, less-expensive products ship by USPS First Class International Mail to reduce the shipping charges to the customer. USPS First Class International shipments are usually 10 to 12 days for delivery. All shipments receive a tracking number, which you will recieve by email upon dispatch.
All shipments are fully insured against loss or damage at no charge to the customer and we will send you a replacement when the post office determines the item has been lost. Normally you will be asked to return any damaged items and we will reimburse you for return postage when we receive the package. See Shipping and Returns at the bottom of the page for information on returning items for refund, store credit or exchange.
There is no charge for shipping by USPS Priority Mail Internatiojnal on all orders over $250 except as noted in the individual product description for some heavy items like Float Tubes. If you need to receive your package faster that 4-10 days, we can ship by USPS Express Mail International (EMS), Federal Express or UPS for a nominal upcharge. Send us an email or leave us a note on the last checkout page in the "Comments" box and we will contact you with your options.